Soporte Nivel 1

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Activity overview

Latest activity by Soporte Nivel 1
  • Soporte Nivel 1 commented,

    Official comment

    Hola Thiago, Esto se nos quedó sin responder por este medio, pero para el resto de usuarios que vengan, recordar que está disponible el curso de creación de operaciones.  https://athento.teachable....

  • Soporte Nivel 1 created an article,

    Start from scratch or using a template?

    Athento allows you to create a Team without any previous configuration as well as using templates that are already available from the platform. You can access the templates from the Team menu as fo...

  • Soporte Nivel 1 created an article,

    How to scan documents to Athento?

    Scanners can be configured to send the documents to a folder on an SFTP server.  From there, Athento can upload documents without users having to pay attention to the process.

  • Soporte Nivel 1 created an article,

    Can we have the product in Spanish?

    Yes, it will depend on the language you have configured in your browser. If you have the browser in Spanish, you will see Athento in Spanish. There is no need to configure anything within Athento s...

  • Soporte Nivel 1 created an article,

    Admin group for Teams

    Athento allows the author of the Team, to create a Team administration group so that other users can share the management of the Team. To create a team administrators group, create a group in Athen...

  • Soporte Nivel 1 created an article,

    Space bulk import

    It is possible to create spaces in bulk using a CSV file. To do so,  click on Spaces from the navigation bar. Next, click on "Import spaces":    Clicking on the "Select file" button you will be a...

  • Soporte Nivel 1 created an article,

    How to create users in bulk?

    It is possible to create users in bulk in Athento. This can be done from the Users menu, on the Import tab.     Attach a CSV file in which each row is one of the users you want to create in bulk. I...

  • Soporte Nivel 1 created an article,

    What Types Of Files Can I Preview In Athento

    By default, you can preview in Athento the following files: PDF JPG PNG MP4 MOV HTML TXT For other file formats, it is possible to make conversions to PDF in order to preview them, for example, w...

  • Soporte Nivel 1 created an article,

    How to apply retention policies on documents?

    Athento allows you to schedule actions on the documents using a certain form. To configure retention policies that will be applied to a form, go to the administration of the form. Once there, click...

  • Soporte Nivel 1 commented,

    Hola Thiago, Recuerda que estas dudas deben ser publicadas en la Comunidad de Athento en donde podrán ser respondidas: https://athento.zendesk.com/hc/es/community/topics En respuesta a tu pregunta,...