Soporte Nivel 1

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  • How to classify documents using white words?

    It is possible to define in Athento words or expressions that serve us to classify documents. That is, a textual expression that indicates to Athento that if it is found in the OCR or text of the d...

  • Simple web forms to upload documents or enter data

    It is possible to activate simple web pages to enter data or upload documents. These web pages can be accessed with or without user authentication.       These web pages are ideal for internal use...

  • Signing documents in lifecycle transition

    It is possible to require an electronic signature to continue to a different state of the lifecycle (transition).  To enable this option, from the transition click on the signature icon. Proceed t...

  • Athento Product Presentation 2020-2021

  • Backup policy

    Athento has backup policies to ensure the stability and integrity of the information. The goals of the backup policy are: Safeguarding the information assets of customers. Preventing data loss in ...

  • Maintenance and continuous improvement policy

    Upgrades Athento updates your instances continuously and automated in most cases. Most of the updates have no impact on the availability of the platform. Communication of new versions or functional...

  • Full text searches

    Athento extracts the full text content from the binary files stored in the repository and from the metadata stored in the database. Athento indexes metadata and content in the database or ElasticSe...

  • Cloud and On-premise Models

    Athento is marketed in two models: the saas model and the on-premise model. Athento recommends the saas model because ... Cloud service prices are lower than on-premise licensing. In addition, the...

  • Space bulk import

    It is possible to create spaces in bulk using a CSV file. To do so,  click on Spaces from the navigation bar. Next, click on "Import spaces":    Clicking on the "Select file" button you will be a...

  • Deleted documents from a space

    Each space has a document bin in which documents that have been deleted are sent. Those bins can be accessed from the Trash tab. Documents can be restored from the Trash.  The Trash tab is only acc...