Verónica Meza

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  • How to apply retention policies on documents?

    Athento allows you to schedule actions on the documents using a certain form. To configure retention policies that will be applied to a form, go to the administration of the form. Once there, click...

  • How version control works on Athento?

    Athento has a semiautomatic version control system. The document version automatically increases when the main file is replaced. Users also can force the version change by clicking on the Validate...

  • What is a Team and what can you use it for?

    Teams are the way in which Athento allows multi-tenancy. In other words, Teams allow you to separate data from different processes or work teams within the same Athento. Some examples of the use of...

  • What Types Of Files Can I Preview In Athento

    By default, you can preview in Athento the following files: PDF JPG PNG MP4 MOV HTML TXT For other file formats, it is possible to make conversions to PDF in order to preview them, for example, w...

  • Scanners compatibility

    The connection with scanners is made through monitored hot folders (watch folders) in which the scanners dump the documents and from which Athento collects them through programmatic and background ...

  • How to scan documents to Athento?

    Scanners can be configured to send the documents to a folder on an SFTP server.  From there, Athento can upload documents without users having to pay attention to the process.

  • Create a new space

    To create a new space, go to the spaces menu. From there, click on the New Space button. Next, assign your space a name and click Save. The new space will appear on the spaces list. When a space ...

  • How to move a document to a different space?

    Moving a document to a different space is very easy.  To move a document to a different space, open the document and, on top of the name of the documents, click on the two arrows icon.   Now selec...

  • Guide to Getting Started with Athento

    Here is an index of the first steps to getting started working with Athento. 1. Teams 2. Forms 3. Create the first form  4. Add a field to a form 5. Upload your first document 6. Assign a form to ...

  • Space management

    To access the administration of a series, use the folders icon in the navigation bar.   Once in the series menu, click on the icon  that appears to the right of the series you want to configure.